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In 1987, when Rick Astley filmed the video for his hit song Never Gonna Give You Up, he had no idea it would eventually become...

Stop Rickrolling Your Customers and Prospects

In 1987, when Rick Astley filmed the video for his hit song Never Gonna Give You Up, he had no idea it would eventually become one of the most viewed videos of all time. By 2011, the video had been watched over 50 million times. Never Gonna Give You Up’s resurgence began in 2007, when a user on an obscure gaming site posted a link to Rick’s video under the heading for a trailer of the not-yet-released Grand Theft Auto IV video game. One year later, the phenomenon had become commonplace and was dubbed “Rickrolling,” a term that is now ubiquitous with any Internet misdirection technique. Although Rickrolling is a harmless, rather pedestrian prank, many companies unknowingly Rickroll their customers and prospects by improperly aligning their products’ capabilities with their respective marketing messages.
Messenger: Clark Landry, Co-Founder, GraphEffect, Co-Founder, TagWorld (sold to Viacom) Co-Founder, Top Level  Domain Holdings (AIM TLDH), Seed Investor Adconion and Traffic Marketplace (sold to...

Interview: Clark Landry of GraphEffect

Messenger: Clark Landry, Co-Founder, GraphEffect, Co-Founder, TagWorld (sold to Viacom) Co-Founder, Top Level  Domain Holdings (AIM TLDH), Seed Investor Adconion and Traffic Marketplace (sold to Vivendi). Value Prop Twitter Style: GraphEffect is: "A product that helps clients advertise more effectively on Facebook."
I have answered a number of questions on Quora and I am generally pleased if a handful of people “vote up+ answer on Quora?”

How To Write An Effective Answer On Quora: Communications 101

I have answered a number of questions on Quora and I am generally pleased if a handful of people “vote up+ answer on Quora?”
In the summer of 1999, Expertcity (creator of GoToMyPC and GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. In the spirit of the...

How To Make Freemium Customers Generate Revenue For Your Startup

In the summer of 1999, Expertcity (creator of GoToMyPC and GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers.
With a few exceptions at the end of their career, the Beatles did not include songs that had previously been released as a single on...

Balance Minimal Product Viability With Maximum Utility: Maximize Your Startup’s Value Proposition – MVP²

With a few exceptions at the end of their career, the Beatles did not include songs that had previously been released as a single on their UK albums. According to George Martin, The Beatles’ Producer, “At the time, I didn’t want to shortchange the public. Assuming the fans had bought the single, I figured they wouldn’t want to hear it again on the album.” Although this approach was common in the UK, it ran counter to the then current Conventional Wisdom in the US music industry. However, by the release of Sgt. Pepper, the Beatles had gained complete control over their creative works in the US and curtailed Capital Records’ prior practice of including singles on US albums. This tactic provided the Beatles with a strategic advantage over American musicians, as fans knew that if they purchased a particular single, they would not have to pay for it again on a subsequent album. In essence, the Beatles offered a product with a higher value proposition as compared to their American counterparts.
Messenger: Seth Epstein, Co-Founder and CEO SocialStay, former Founder and CEO of FUEL (acquired by Razorfish), Emmy winner for work on X-Games and re-brander of...

Interview: Seth Epstein of SocialStay

Messenger: Seth Epstein, Co-Founder and CEO SocialStay, former Founder and CEO of FUEL (acquired by Razorfish), Emmy winner for work on X-Games and re-brander of ESPN’s Sport’s Center.  Seth attended UCSB but dropped out to start a denim company.  Value Prop Twitter Style:  SocialStay is:"An easy to set up & manage mobile platform designed for the hospitality industry.  It drives revenue & engages guests."
On September 8, 1965, baseball player Dagoberto Campaneris Blanco became the first major leaguer to play all nine positions in a nine-inning game. Technically, he...

How To Maximize Your Value At A Startup: Your Greatest Ability Is Often Your Availability

On September 8, 1965, baseball player Dagoberto Campaneris Blanco became the first major leaguer to play all nine positions in a nine-inning game. Technically, he filled ten roles, as he pitched left handed when facing right-handed batters and right handed with lefties at the plate. Despite his status as an all-star shortstop, Bert proved himself to be a selfless utility player. Over his career, he played all three outfield positions, as well as second and third base. His willingness to add value wherever his coach needed him most, not only helped his teams win three consecutive World Championships, but it also allowed Bert to extend his career by making himself Indispensible. Entrepreneurs should likewise endeavor to maximize their utility by playing as many positions on their startup team as they can effectively master.
Messenger: Thorsten von Eicken, RightScale’s Co-Founder and CTO, Chief Architect at Citrix Online (formerly Expertcity) and Professor of Computer Science at Cornell University and UC...

Interview: Thorsten von Eicken of RightScale

Messenger: Thorsten von Eicken, RightScale’s Co-Founder and CTO, Chief Architect at Citrix Online (formerly Expertcity) and Professor of Computer Science at Cornell University and UC Santa Barbara
In Why Most Business Books (Still) Suck, I discuss why entrepreneurship is best learned experientially. If experiences are the best tools to foster entrepreneurial edification,...

Five Ways To Maximize The Value Of Your Startup Experiences

In Why Most Business Books (Still) Suck, I discuss why entrepreneurship is best learned experientially. If experiences are the best tools to foster entrepreneurial edification, a natural corollary question is, “How can you get the most out of your startup experiences?”
I recently replied to a Quora entry which asked, “What are the best business-related books?” I shared my humble opinion that entrepreneurs should spend less...

Entrepreneuriship Is Best Learned Experientially: Why Most Business Books (Still) Suck

I recently replied to a Quora entry which asked, “What are the best business-related books?” I shared my humble opinion that entrepreneurs should spend less time reading and more time experiencing reality. I concluded by including a link to an entry I wrote entitled, The Author’s Dilemma - Why Business Books Suck. The person asking the question subsequently replied that I was “ignorant” and missing out on a great learning opportunity by not reading. Although the response was somewhat rude, it was valuable, as it caused me to think a bit more deeply about this issue.
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